Contact
We're here to help. Whether you've got a question about our products, need help with an order, or just want to talk about eczema-prone skin — we'd love to hear from you.
Email us
We aim to respond to every message within 48 hours, Monday to Friday.
What can we help with?
Product questions
Not sure which product is right for you or your child? Want to know more about a specific ingredient? Drop us an email and we'll give you an honest answer.
Order help
Something not right with your order? Get in touch and we'll sort it.
Eczema questions
We're not dermatologists and we can't give medical advice — but we've spent years researching eczema skin science and we're happy to point you in the right direction. If your question needs a medical answer, we'll always tell you to speak to your GP or dermatologist.
Send us a message
A note on medical advice
Eczema is a medical condition. We can talk ingredients, routines and skin barrier science all day — but for diagnosis, prescription treatments or concerns about your skin or your child's skin, please speak to a qualified healthcare professional. Your GP or dermatologist is always the right first call for medical questions.